Disney employee credited with getting medical help for caller in distress

by Leah Zanolla
Nov 19, 2008

A quick thinking Disney Cruise Line employee is credited with getting medical help for a guest who called about her upcoming trip.

Laura Chapek of North Ridgeville, Ohio had called to inquire over the whereabouts of the tickets for her Disney Cruise which was scheduled to begin in 10 days. As she became aware of problems with her trip, she thought of canceling the vacation. Upon being told she'd lose the $4000 she paid, she became upset and experienced a major seizure.

Sensing the gravity of Chapek's distress, the Disney employee contacted emergency services which dispatched assistance from the North Ridgeville Fire Department.

While Chapek is grateful for the assistance from Disney, she is still concerned over her trip's status. A local reporter gained assurance from Disney that the Chapek's vacation is not in jeopardy and that they are working to solve the problems associated with it. According to Disney, the tickets were sent to and signed for by Chapek's travel agent on November 10. The agency is trying to locate the tickets.

Chapek joked that with the expected cost of her medical bills, she could have had a first class Disney vacation.

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• Last Updated: Feb 8, 2012 - 9:40:38 AM