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New merchandise return policy for Disney Parks and Resorts

Leah Zanolla | Posted: Apr 27, 2011 | Updated: Oct 19, 2014 - 9:25:27 AM
Disney has instituted a new merchandise return policy at all of the Disney owned stores at their Parks and Resorts. Returns and exchanges must now be made within 30 days, and purchases prior to May 2 will be honored under the current policy. If any returns are made without a receipt, guests will be issued a Merchandise credit. This credit cannot be used with discounts such as Annual Passholder, DVC, or Cast Member discounts.








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