disability inclusion




Is Disney’s Inclusion Key Hitting the Mark?

For more than 65 years, Disney’s customer service culture was built upon a foundation of four key elements: Safety, Courtesy, Show, and Efficiency. A little-known series of building blocks that […]


Why Aren’t Newer Disney Attractions More Accessible?

One of the things that has surprised me to learn in recent years is that some of the Walt Disney World attractions that I struggle most with accessibility due to my wheelchair and physical disabilities, are not the older classic attractions but ones built in the late 90s or even in the last few years.