In an effort to make the fan shopping experience seamless at this year’s D23: The Ultimate Disney Fan Event, Disney announced the return of merchandise mobile checkout and virtual queue at select locations. Both services will be available through a direct link from the Disney D23 app to the Disneyland app. The Disney D23 app is currently available for download on the app store for iOS and Android devices, and Disney says, “An update coming soon will add functionality to help guests navigate all the entertainment, presentations, shopping, photo opportunities, and magic that Disney has in store at this year’s event.” The Disneyland app is now available for download in the app store for iOS and Android devices. Multiple locations are cashless venues (noted in the article linked above) and will only accept a credit or debit card.
Fans will have the opportunity to explore the show floor while waiting to shop by signing up for a “boarding group” with virtual queue on the Disneyland app through the Disney D23 app and receive a notification when it’s their turn to shop. Joining the virtual queue does not grant immediate access to any experience, and there may still be a queue and waiting period at the location. The virtual queue is limited in capacity and subject to availability.
Guests will be able to access the D23 Marketplace, The Walt Disney Company Store, The Walt Disney Company Pin Store, Mickey’s of Glendale (Friday only), Mickey’s of Glendale Pin Store, and Disney Studio Store Hollywood (Friday and Saturday only) only via virtual queue. Virtual queue will be required to shop at these locations starting when the event opens at 9:00 a.m. PT each day. There will be no stand-by queues available in the mornings, but stand-by opportunities may be available later in the afternoon each day if all virtual queue boarding groups have been recalled. All merchandise is subject to availability and inventory may sell out. The number of items per purchase will be limited. Traditional queuing is available at locations not utilizing virtual queue.
Guests can save time while shopping by paying for items using the Disneyland app at select locations. All they need to do is scan each item’s barcode to add it to a shopping bag, then pay for items by selecting “Purchase.” When the purchase has been completed, simply show the QR code confirmation to a cast member at the merchandise mobile checkout station to scan before exiting the store. A digital receipt will be sent to the email address linked to the Disneyland app, and all eligible discounts will be automatically applied. The merchandise mobile checkout service is available in addition to traditional checkout services.
Senior Editor for the DIS and DCL Fan | Disney Vacation Club Member | Thrilled to have been a '13/'14 Disney Parks Moms Panelist (now planDisney) | Lover of all things Disney; the Magic of Disneyland, Walt Disney World, and Disney Cruise Line | ºoº
