UPDATE: Disney+ has issued a statement on Twitter acknowledging the issues they’ve been having this morning and are encouraging subscribers to reach out if they’re having trouble getting logged in.
The consumer demand for Disney+ has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience.
— Disney+ Help (@DisneyPlusHelp) November 12, 2019
The greatly-anticipated Disney+ has now officially launched in the US, Canada, and the Netherlands, but many folks are reporting login errors.
it’d be really great if #DisneyPlus would work. Instead I keep getting the “Unable to connect to Disney+” error
— Kelsey Goodwin (@kelseyg2010) November 12, 2019
Disney + fail. Anyone else with the unable to connect memo. #DisneyPlus pic.twitter.com/04ZfPqnQhj
— Nicole Grigg (@NicoleSGrigg) November 12, 2019
Is anyone else having trouble streaming? I signed up but its saying Unable to connect to Disney. pic.twitter.com/P24soOENrf
— NYC Mayor DeBozo (@NYCMayorDebozo) November 12, 2019
A Twitter account has been set up for those who require assistance @DisneyPlusHelp or you can visit help.disneyplus.com.
