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System Glitch Causes Major Mishap with Disney Dining Reservations

System Glitch Causes Major Mishap with Disney Dining Reservations gran-destino-toledo-01

On Tuesday, November 3rd, Disney’s dining reservation and experience booking system experienced an unanticipated technical issue for a brief period of time.

Apparently, while the IT department worked to resolve the problem, the system inadvertently displayed availability at locations that actually were not available and were fully booked already.

Due to the limiting of attendance and physical distancing guidelines, any new reservations that were booked during that short time period on November 3rd will automatically be cancelled.

Disney has now acknowledged the error and has issued an apology to guests who were affected. Additionally, Disney has stated that they’ll be sending a $25 digital Disney Gift Card from Disney Gift Card Services for each cancelled reservation which guests may use during their next visit.

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Senior Editor for the DIS and DCL Fan | Disney Vacation Club Member | Thrilled to have been a '13/'14 Disney Parks Moms Panelist (now planDisney) | Lover of all things Disney; the Magic of Disneyland, Walt Disney World, and Disney Cruise Line | ºoº


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