Worker at Disney hotel caught on video cleaning tables with dirty mop


A video has hit the internet showing a woman mopping the food court floor at Disney’s Art of Animation Resort, then using that same mop to clean off tables. Jesse Arias, a guest at the resort, took the video when he noticed the woman’s actions.
He told Channel 9, “Anybody with any kind of common sense can see that is unsanitary. It’s just really disturbing that they were doing something like that and exposing us to diseases. There are thousands of people that walk those parks a day.” He reported the incident to the resort manager, who then comped his stay, but Arias wasn’t satisfied with the reaction. He sent a few emails to Disney and when one got to the right person, they took immediate action. He received an email response, as well as a phone call. A Disney spokesperson said this was an isolated incident and that the woman is not actually a Disney cast member. She works for a third-party vendor and the spokesperson said she is no longer welcome on Disney property. There were a few minor violations listed for the Art of Animation resort on the Florida Department of Business and Professional Regulation website, but none involved the food service area. News source: WFTV9 Video credit: Jesse Arias via WFTV9

Save Up to 25% on Rooms at Select Disney Resort Hotels This Summer!

Book an enchanting summer escape at The Most Magical Place on Earth and take advantage of this great room offer through September 29, 2021
More Info | Get a No-obligation quote