Why is it So Hard to Buy Disney Event Tickets on Opening Day?

UPDATE: Disney has updated the information on their site to say that the advance purchase window for Disney resort guests to buy Disney After Hours BOO BASH tickets will now continue through June 14th. See the images below of the before (top) and after (bottom) verbiage.


UPDATE: As reported by one of our Dreams Unlimited Travel agents who was finally able to get through on Disney’s phone lines to purchase BOO BASH tickets for one of her clients, Halloween night is sold out. It definitely pays to keep checking as Disney has slowly been increasing theme park capacity as the CDC recommendations are updated.

I, on the other hand, am continuing to frantically hit redial!

Year after year, event after event, modern technology marches onward and upward in the world, yet purchasing tickets to any of Disney’s special events on opening day is met with one glitch after another.

There is a thread over on DISboards.com that currently has 8 pages (and counting!) worth of posts –just from this morning – from upset guests who have been unable to get through on Disney’s phone lines to purchase tickets to the Disney After Hours BOO BASH during the early booking window (which opens today) for select resort hotel guests. Tickets don’t go on sale for the general public until June 15th.

There has been some confusion as to whether or not guests would be able to buy tickets in My Disney Experience or if they’d need to call Disney directly. I would think that it would make the most sense to be able to complete the purchase through the MDE app since that is where your resort booking is and it can be easily verified, but maybe that’s just me?

Several folks in the thread have reported that they’ve spoken with a cast member on the phone this morning who advised them that tickets have not been loaded into the system yet. I don’t understand why that is as this event was announced way back at the beginning of May. That should be plenty of time to build that system and load those tickets for a later release, no?

Are any of you trying to purchase tickets to the Disney After Hours BOO BASH this morning? Please share your experience with us, especially if you’re having any luck!

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