Disney Partners with Amazon to Bring New Voice Assistant to Disney World Resorts


In a world that relies very heavily on technology, Amazon has just announced that Disney fans can look forward to a brand new voice assistant for their Amazon Echo devices called “Hey, Disney!”

The voice assistant will offer custom capabilities for Walt Disney World Resort hotel guests such as the ability to check theme park hours, dining information, and other requests from guest services.

The ‘Hey, Disney!’ voice assistant was developed from the ground up by Disney and features original character voice recordings and audio. There are over 1,000 magical interactions to discover and a brand-new character created as a guide – the Disney Magical Companion. ‘Hey, Disney!’ will mark the first time an Alexa Custom Assistant will be available on Echo devices. Alexa Custom Assistant is a comprehensive solution that made it easy for Disney to create their own custom voice assistant tailored to Disney’s personality and customer needs, built on Alexa technology. Alexa Custom Assistants have unique wake words, voices, personalities, and capabilities, and can coexist and cooperate with Alexa.

Disney fans at home will also be able to use the voice assistant to interact with favorite characters from Disney, Pixar, Marvel, Star Wars, and beyond.

Josh D’Amaro, Chairman, Disney Parks, Experiences and Products had the following to say in the official announcement over on the Disney Parks Blog:

Whether you’re at home or in one of our Walt Disney World Resort hotel rooms, soon you’ll be able to use an Echo device to interact with your favorite Disney, Pixar or Star Wars characters. “Hey, Disney!” will make your vacation easier, more meaningful and more fun … and it will entertain and delight you when you’re at home, too. It raises the bar for immersive storytelling with authentic character voices, unique audio environments inspired by our films and destinations, and more than a thousand magical interactions to discover – so you can expect a few surprises!

‘Hey, Disney!’ is expected to be available for purchase in the U.S. in the Alexa Skills Store for use on all supported Echo devices beginning in 2022.

‘Hey, Disney!’ will work alongside Alexa and can be accessed complimentary on Amazon Echo devices in Disney Resort hotel rooms at Walt Disney World Resort.

Customers in the U.S. can bring even more Disney magic to their homes with a new Mickey-inspired OtterBox Den Series stand for Echo Show 5, available for pre-order today for $24.99.