Disney Cruise Line cancels first sailing on renovated Disney Magicby Leah Zanolla
Oct 17, 2013
Disney Cruise Line (DCL) has just announced that they are canceling the first sailing on the re-imagined Disney Magic. The Magic has been in dry dock in Spain since the beginning of September undergoing a complete makeover and was supposed to set sail October 20 for a 5-night sailing out of Miami. DCL has sent emails to passengers booked on this sailing, as well as travel agents who have clients sailing. The following is a copy of this email:
We appreciate you selecting a Disney Cruise Line vacation for your clients and have important information to share about their sailing.
As you may know, the Disney Magic has just undergone the most significant transformation in the history of Disney Cruise Line. Unfortunately, during the course of dry dock renovations and the Trans-Atlantic crossing, we encountered challenging weather conditions that made the necessary work impossible to complete in time for the first cruise. As a result, we've made the difficult decision to cancel the October 20, 2013, 5-night sailing from Miami, Florida.
We are truly sorry for disappointing your clients and their traveling party with this news. Therefore, in addition to a full refund of their voyage fare, your clients will also receive a complimentary sailing up to 5-nights in length on the Disney Magic when sailing from Miami or Port Canaveral, Florida, before May 16, 2014. This complimentary sailing is subject to availability, offered in the same category stateroom with the same party mix originally booked aboard the Disney Magic and is non-transferable. Guests who are unable to take advantage of this complimentary cruise offer are invited to sail at a 35% future cruise discount on any Caribbean or Bahamian sailing of up to 7-nights in length, taken by October 31, 2015, excluding holiday and select peak sail dates.
Guests on this sailing with independent flight arrangements are welcome to submit any flight change fees via e-mail to DCL.Guest.Communications@disneycruise.com for consideration.
- News Source
- Subscribe to receive DIS Updates and News by email!
- News Feed
- Last Updated: Oct 19, 2014 - 9:25:27 AM
Disney Cruise News Stories
- Disney Cruise Line releases sail dates for early 2016
Two new Caribbean ports have been added.
- Disney Cruise Line honored by Bon Voyage digital magazine
Disney Cruise Line took top honors in several categories.
- Disney Cruise Line and Aulani honored by Travel + Leisure
Results are part of the World's Best Awards 2014.
- Disney Cruise Line releases remainder of 2015 schedule
Sail dates for the remainder of 2015 have been announced.
- Disney Wonder to return to Hawaii in 2015?
Itineraries aren't released yet, but a suspicious entry on the Hawaii port calendars is fueling the rumors.