As part of the new Fifth Key of Inclusion, introduced company-wide last year, Disney has just announced that some of the look guidelines that govern cast members’ appearances have now changed.
The Four Keys (Safety, Courtesy, Show and Efficiency) have governed and guided the Walt Disney Company and its cast members for 65 years. The newest addition, the Key of Inclusion, was added at the request of cast members when asked how the company could “better cultivate a culture of belonging.”
As detailed by Chairman of Disney Parks, Experiences and Products, Josh D’Amaro, cast members will now be able to have appropriate visible tattoos, and “greater flexibility” will be shown toward cast members in the areas of gender-inclusive hairstyles, nail styles, costume choices, and jewelry.
According to D’Amaro, “We’re updating them to not only remain relevant in today’s workplace, but also enable our cast members to better express their cultures and individuality at work.”
We want our guests to see their own backgrounds and traditions reflected in the stories, experiences and products they encounter in their interactions with Disney. And we want our cast members – and future cast members – to feel a sense of belonging at work. That means cultivating an environment where all people feel welcomed and appreciated for their unique life experiences, perspectives and culture. Where we celebrate allyship and support for each other. And where diverse views and ideas are sought after as critical contributions towards our collective success. ~Josh D’Amaro
You can watch a video explaining the Key of Inclusion below: