My Disney Experience Articles and News Stories


New Shops Added to Merchandise Mobile Checkout at Walt Disney World & Disneyland

If you haven’t given it a try just yet, Merchandise Mobile Checkout is a convenient shopping option available at select shops at Walt Disney World and Disneyland. Shoppers can save time by scanning and paying for items in My Disney Experience or the Disneyland app on their smartphones. When ready to shop, guests can open New Shops Added to Merchandise Mobile Checkout at Walt Disney World & Disneyland

Is an Individual Lightning Lane Refund Possible When an Attraction Breaks Down?

It’s a question that bubbled up to the surface fairly quickly during Tuesday’s launch of Disney Genie: If I purchase an Individual Lightning Lane, and the attraction breaks down, can I get a refund? When you’re paying $15 or so per person per attraction, this question is an incredibly valid one. And the answer is Is an Individual Lightning Lane Refund Possible When an Attraction Breaks Down?

Disney Genie to Debut at Walt Disney World Oct. 19 & We’ve Got ALL of the Details!

It’s just been announced that Disney Genie, the new park planning digital service coming to the My Disney Experience app, will debut at Walt Disney World on October 19th, 2021. We’ve also received opening week pricing for some of the Individual Lightning Lane attractions, as well as which Disney World attractions will launch exclusively as Disney Genie to Debut at Walt Disney World Oct. 19 & We’ve Got ALL of the Details!