Disney Disability Information
- Assistive Listening Systems
- Written Aids
- Sign Language
- Telephones
- Reflective Captioning
- Video Captioning
- Handheld Captioning
From the simplicity of a pad and pen/pencils to the sophistication of Handheld captioning, there are a number of accommodations for guests with hearing disabilities. Assistive Listening Systems is accessed via a lightweight wireless device that receives an infrared signal from overhead transmitters from specific locations which amplify sound. The Receivers are available at Guest Relations at each of the Disney theme parks. A refundable $25.00 deposit is required. (The device must be returned on the same day in order to receive a refund.)
ASSISTIVE LISTENING SYSTEMS AVAILABLE AT:
Magic Kingdom
- The Enchanted Tiki Room
- Country Bear Jamboree
- Castle Forecourt Stage
- Carousel of Progress
- Mickey's PhilharMagic
- Hall of Presidents
- Judge's Tent at Toontown
- Sunny Eclipse at Cosmic Ray's Starlight Cafe
- Stitch's Great Escape
- Galaxy Palace Theater
- Universe of Energy: "Ellen’s Energy Adventure"
- Wonders of Life (open seasonally)
- Mission: SPACE: Advanced Training Lab
- Test Track: Briefing Rooms
- Innoventions East and West (certain attractions)
- Imagination: Honey, I shrunk the Audience
- The Land: Circle of Life
- The Seas with Nemo and Friends
- Norway: Maelstrom (theater only)
- China: Reflections of China
- Germany: Biergarten
- The American Adventure
- America Gardens Theater
- France: Impressions de France
- Canada: O Canada!
- Lights, Motor, Action Extreme Stunt Show
- The Great Movie Ride Pre-Show only
- Sounds Dangerous - Drew Carey
- Indiana Jones Stunt Spectacular!
- Sci-Fi Dine-In Restaurant
- Jim Henson's Muppet*Vision 3D
- Walt Disney: One Man's Dream (theater only)
- Voyage of the Little Mermaid
- The Magic of Disney Animation
- Playhouse Disney - Live on Stage!
- Beauty and the Beast Live on Stage
- Fantasmic!
- It’s Tough To Be A Bug!
- Festival of the Lion King
- Kali River Rapids
- Pocahontas and her Forest Friends
- Kilimanjaro Safari
- Wildlife Express Train
- Conservation Station: (certain attractions)
- Flights of Wonder
- DINOSAUR (pre-show only)
- Baseball Stadium
- Field House
Dinner Shows
- Disney's Spirit of Aloha Dinner Show
- Hoop-Dee-Doo Musical Revue
When requested, Disney World will provide Sign Language interpretation at live Theme Park shows with a minimum of seven days' notice. Currently, interpreted performances are available on a rotating basis as follows:
Disney's Hollywood Studios - Sundays, Wednesdays
Magic Kingdom - Mondays, Thursdays
Epcot - Tuesdays, Fridays
Disney's Animal Kingdom Theme Park - Saturdays
Guests can request Sign Language interpretation by calling Disney World Resort Information at 407-824-5217. Disney Guests who request this service will be contacted prior to their visit with an appropriate show schedule.
Additionally, arrangements can be made for other events and shows wit a minimum two weeks notice. There is no fee for Sign Language assistance.
Where necessary, contact Guest Relations to obtain information regarding the best location to view or wait for an interpreter. Guest Relations can also provide updated performance schedules, Assistive Listening Devices, Handheld Captioning receivers and remote control Activators for Video Captioning.
When you need to contact a Disney Cast Member at your resort when using a TTY, dial "9", then (407) 939-8255. This number can put you in touch with the Front Desk, Guest Services, Housekeeping, Engineering Services, etc. There is no charge for this call.
Other helpful TTY numbers:
- 711 - Florida Relay Service
- 911 - Emergency
- Transportation and Ticket Center East Gate
- Park Entrance Plaza East Gate
- Main Street Railroad Station Lower Level
- First Aid
- Frontierland/Adventureland Breezeway
- Splash Mountain
- Peter Pan's Flight
- Enchanted Grove
- Restrooms in Space Mountain vicinity
- Guest Relations Lobby (City Hall)
- Bus Parking
- Spaceship Earth exit
- Innoventions East Breezeway
- Innoventions West Breezeway
- Odyssey Center
- China Plaza
- The American Adventure - Liberty Inn
- Morocco
- International Gateway
- Guest Relations
- Kennel
- First Aid
- Brown Derby
- Opposite Star Tours
- Opposite Studio Catering Company
- Opposite Soundstage 3
- Opposite the Tower of Terror
- Fantasmic
- Guest Relations
Disney's Animal Kingdom Theme Park
- Main Entrance next to Guest Relations
- Discovery Island opposite Flame Tree Barbecue
- Tusker House
- Conservation Station
- Asia in the Restroom vicinity
- Restaurantosaurus
- Guest Relations Lobby
Magic Kingdom
- The Hall of Presidents
- Country Bear Jamboree
- Mickey's PhilharMagic
- Wonders of Life (open seasonally)
- Imagination: Honey, I Shrunk the Audience
- The Land: Circle of Life
- The Living Seas Theater
- China: Reflections of China
- The American Adventure
- France: Impressions de France
- Norway: Maelstrom Theater
- Canada: O Canada!
- Voyage of the Little Mermaid
- Jim Henson’s Muppet*Vision 3D
- The Magic of Disney Animation - Theater 1
- Walt Disney: One Man's Dream theater
- Fantasmic!
- It’s Tough To Be A Bug!
NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
VIDEO CAPTIONING AVAILABLE AT:
Magic Kingdom
- Mickey's Toontown Fair Judge's Tent
- Space Mountain (pre-show only)
- Stitch's Great Escape
- Timekeeper (queue only - open seasonally)
- Mission: SPACE: Pre-Show only
- Test Track: Briefing Room pre-show & Dreamchasers
- The Seas with Nemo and Friends
- Wonders of Life (Exhibit area - open seasonally)
- Star Tours (Boarding area)
- Jim Henson's Muppet*Vision 3D (pre-show)
- Backlot Tour (queue ramp and prop warehouse only)
- American Film Institute Showcase
- Playhouse Disney - Live on Stage (pre-show)
- Tower of Terror (pre-show)
- DINOSAUR (pre-show)
- Kilimanjaro Safari (pre-show)
- Pangani Forest Exploration Trail (Gorilla Falls overlook)
- Conservation Station (Look In Labs)
NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.
The Handheld Captioning units receive infrared signals from transmitters located at the rides/attractions. These transmitters prompt the unit (similar to a Personal Data Assistant - PDA) to display the illuminated text. Once it's activated at Guest Relations, it will automatically turn on when receiving a signal.
HANDHELD CAPTIONING AVAILABLE AT:
- Walt Disney World Railroad
- The Enchanted Tiki Room
- Jungle Cruise
- Pirates of the Caribbean
- The Haunted Mansion
- Peter Pan's Flight
- it's a small world"
- Snow White's Scary Adventure
- The Many Adventures of Winnie the Pooh
- Tomorrowland Transit Authority
- Stitch's Great Escape
- Buzz Lightyear's Space Ranger Spin
- Carousel of Progress (open seasonally)
- Spaceship Earth
- Universe of Energy - Ellen's Energy Adventure
- Test Track (Briefing Room only)
- The Land - Living With the Land
- Mexico - Gran Tour with the Three Caballeros
- Norway: Maelstrom (ride portion)
- Wonders of Life - open seasonally
- Playhouse Disney - Live on Stage!
- Walt Disney: One Man's Dream
- Backlot Tour
- Beauty & the Beast stage show
- Sounds Dangerous
Disney's Animal Kingdom Theme Park
- Festival of the Lion King
- Pocahontas and Friends
- Finding Nemo - The Musical
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