Disney Plannning

Disney Disability Information

 


HEARING DISABILITY ASSISTANCE AT DISNEY WORLD

 


From the simplicity of a pad and pen/pencils to the sophistication of Handheld captioning, there are a number of accommodations for guests with hearing disabilities.
Assistive Listening Systems
Assistive Listening Systems is accessed via a lightweight wireless device that receives an infrared signal from overhead transmitters from specific locations which amplify sound. The Receivers are available at Guest Relations at each of the Disney theme parks. A refundable $100.00 deposit is required. (The device must be returned on the same day in order to receive a refund.)



ASSISTIVE LISTENING SYSTEMS AVAILABLE AT:

Magic Kingdom Epcot  Disney's Hollywood Studios Disney's Animal Kingdom Theme Park ESPN Wide World of Sports

Dinner Shows

 

Written Aids
Guest Assistance Packets containing dialogue, flashlights, pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attractions.

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SIGN LANGUAGE

When requested, Disney World will provide Sign Language interpretation at live Theme Park shows with a minimum of seven days' notice.  Currently, interpreted performances are available on a rotating basis as follows:

Disney's Hollywood Studios
- Sundays, Wednesdays
Magic Kingdom - Mondays, Thursdays
Epcot - Tuesdays, Fridays
Disney's Animal Kingdom Theme Park - Saturdays

Guests can request Sign Language interpretation by calling Disney World Resort Information at

Disney Guests who request this service will be contacted prior to their visit with an appropriate show schedule.

Additionally, arrangements can be made for other events and shows with a minimum two weeks notice. There is no fee for Sign Language assistance.

Where necessary, contact Guest Relations to obtain information regarding the best location to view or wait for an interpreter. Guest Relations can also provide updated performance schedules, Assistive Listening Devices, Handheld Captioning receivers and remote control Activators for Video Captioning.

 

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Telephones
Pay phones equipped with amplified handsets as well as Text Typewriters (TTY) are available throughout Disney World. The "Guidebook for Guests with Disabilities" as well as the Theme Park Guide Maps lists the locations.

When you need to contact a Disney Cast Member at your resort when using a TTY, dial "9", then (407) 939-8255. This number can put you in touch with the Front Desk, Guest Services, Housekeeping, Engineering Services, etc. There is no charge for this call.

Other helpful TTY numbers:

PHONE LOCATIONS:

Magic Kingdom

EPCOT

Disney's Hollywood Studios

Disney's Animal Kingdom Theme Park

 

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Reflective Captioning
Reflective captioning is available at most of the theater-type attractions at Disney World Resort. This system utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guests. To utilize this system, Guests should contact a host/hostess at the attraction.

Magic Kingdom EPCOT

Disney's Hollywood Studios

Disney's Animal Kingdom Theme Park

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.

 

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Video Captioning

Caption-ready monitors are identified with a "CC" symbol and can only be activated by remote control. Single button activators are available at Guest Relations at the four Disney Theme Parks and require a $25 refundable deposit (must return item on the same day for refund). Video captioning can also be activated using Disney's Handheld Device ($100 refundable deposit is required).

VIDEO CAPTIONING AVAILABLE AT:

Magic Kingdom

EPCOT

Disney's Hollywood Studios

Disney's Animal Kingdom Theme Park

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE MAY BE CAPTIONED.

 

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Handheld Captioning
This system uses a wireless handheld receiver that displays text where fixed captioning systems are not an option, such as moving attractions. Receivers are available at Guest Relations at the four Disney theme parks and requires a $100.00 deposit. (The unit must be returned on the same day for a refund.)

The Handheld Captioning units receive infrared signals from transmitters located at the rides/attractions. These transmitters prompt the unit (similar to a Personal Data Assistant - PDA) to display the illuminated text. Once it's activated at Guest Relations, it will automatically turn on when receiving a signal.

HANDHELD CAPTIONING AVAILABLE AT:

Magic Kingdom

EPCOT

Disney's Hollywood Studios

Disney's Animal Kingdom Theme Park

NOTE: NOT ALL PORTIONS OF AN ATTRACTION EXPERIENCE CAN BE CAPTIONED
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