Disney Plannning

Disney Disability Information

 


 

MOBILITY DISABILITY ASSISTANCE AT DISNEY WORLD

Many of the Disney World transportation systems are accessible to guest with disabilities.

All of the bus routes utilize buses that can accommodate wheelchairs that meet the following criteria: The wheelchair must fit in the wheelchair lift space of 32"x48" without being forced and it must be fastened by the wheelchair restraints

Disney watercraft access may vary depending on the type of boat and the water level/conditions. Dock host/hostesses can advise if a wheelchair can be utilized.

The Disney Monorails are wheelchair accessible.

Wheelchair/ECV Rental

Guests may bring their own wheelchairs/ECV's or rent them.

-If an ECV/wheelchair from the Magic Kingdom is not available, a guest can be waitlisted by providing their cell phone number. (If the guest does not have a cell phone, they can ask any Cast Member for access to a house phone.) If one becomes available, they can pick it up at the main entrance rental location-

Wheelchair Fee at the theme parks:

$12.00 rental per day (no deposit required)

$10.00 per day for Length of Stay rental

When purchasing a Length of Stay rental, upon arrival at a theme park, you can show your receipt and will bypass the queue with little or no wait. THIS IS NOT AVAILABLE FOR ECVs.

EVC Fee:

$50.00 per day Rental plus a $20.00 refundable deposit

There are also companies that specialize in wheelchair rentals that will deliver a wheelchair/ECV to your resort to use throughout your stay.

Rental Locations:

Magic Kingdom

-Mickey's Gift Station at the Ticket and Transportation Center (limited quantities available)

-Wheelchair and Stroller shop located to the right of the turnstiles upon entering the park

Replacement Locations:

-Tomorrowland Arcade

-Tinker Bell's Treasure in Fantasyland

- Frontier Trading Post in Frontierland

Epcot

-Gift shop just outside the Main Entrance -Stroller and Wheelchair rental location inside the Main Entrance (ECV's available) -International Gateway (Wheelchairs and ECV's)

Replacement Locations: -Glas und Porzellan in Germany

Disney's Hollywood Studios -Oscar's Super Service to the right inside the Main Entrance (ECV's available)

Replacement Locations: -Tatooine Traders at Star Tours -The Writers Stop

Animal Kingdom -Garden Gate Gifts inside the Main Entrance (ECV's available) -Outpost (limited quantities)

Replacement Locations: -Creature Comforts -Mombasa Marketplace

Blizzard Beach Guest Relations - Guest must leave valid ID as security

Typhoon Lagoon Guest Relations - Guest must leave valid ID as security

DOWNTOWN DISNEY RENTAL FEES:

Wheelchair

$12.00 rental per day plus a $100.00 credit card imprint deposit required when renting from this location

ECV

$50.00 rental per day plus a $100.00 credit card imprint deposit required when renting from this location

Downtown Disney Marketplace - Wonderful World of Memories

West Side  -   Disney Quest Emporium

Wide World of Sports Offered at the turnstiles - no fee (only wheelchairs)

Resorts A limited number of wheelchairs are available at each resort. A $315.00 deposit will be held on the Guest room account and charged if the wheelchair is not returned. Contact either Guest Services or the Front Desk for assistance

 

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Attraction Access

 

Within the Disney theme parks, access varies from one attraction to another. The Guidebook for Guests with Disabilities which is available at Guest relations is the best resource. Both the guide and park maps use symbols in advising what is required in order to visit that attraction. Please not that where guests are required to transfer from a wheelchair that they must either do this on their own or have a companion assist them. Disney Cast Members are not permitted to physically assist in a transfer.

 

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Auxiliary Entrances

 

At some Disney attractions an auxiliary entrance is used for guests in wheelchairs or with service animals. These entrances are not designed to bypass the regular line. The guest and up to 5 companions may use these entrances. The rest of the party will use the regular line.

 

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Parade Route / Show Areas

 

At all Disney theme parks, special areas along parade routes and at the shows are designated for guests in wheelchairs. These areas can fill up quickly, and if there are more than 6 people in your party you may be required to split up and reunite after the performance.  For specific locations of special viewing areas, consult the Guidebook for Guests with Disabilities (available at all Guest Service locations), or speak to any cast member inside the parks.

 

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Mainstream Queues
Disney has made the entrances to many of the attractions wheelchair accessible through the regular queue.  In some cases, this is not possible and an attraction may have different boarding procedures. The Guidebook for Guests with Disabilities available at Guest Relations and the Disney guide maps utilize symbols to advise guests of the requirements.

The following attractions have mainstream queues. Consult the companion Attraction Accessibility List for boarding requirements:

Magic Kingdom

Epcot  - Future World

Epcot  - World Showcase

Disney's Hollywood Studios

DISNEY'S ANIMAL KINGDOM

 

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Attraction Accessibility

Magic Kingdom


These attractions require Guests to
transfer from a wheelchair to a ride vehicle:

Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions: Guests may enter and enjoy these attractions in a wheelchair or ECV: Epcot 

These attractions require Guests to
transfer from a wheelchair to a ride vehicle: Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions : Guests may enter and enjoy these attractions in a wheelchair or ECV: Disney's Hollywood Studios

These attractions require Guests to
transfer from a wheelchair to a ride vehicle: Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions: Guests may enter and enjoy these attractions in a wheelchair or ECV: Disney's Animal Kingdom Theme Park

These attractions require Guests to transfer from a wheelchair to a ride vehicle: Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at this attraction: Guests may enter and enjoy these attractions in a wheelchair or ECV:
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