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Disney Disability Information

MOBILITY DISABILITY ASSISTANCE AT DISNEY WORLD

Many of the Disney World transportation systems are accessible to guest with disabilities.

All of the bus routes utilize buses that can accommodate wheelchairs that meet the following criteria: The wheelchair must fit in the wheelchair lift space of 32"x40" without being forced and it must be fastened by the wheelchair restraints

Disney watercraft access may vary depending on the type of boat and the water level/conditions. Dock host/hostesses can advise if a wheelchair can be utilized.

The Disney Monorails are wheelchair accessible.

Wheelchair/ECV Rental

Guests may bring their own wheelchairs/ECV's or rent them.

-If an ECV/wheelchair from the Magic Kingdom is not available, a guest can be waitlisted by providing their cell phone number. (If the guest does not have a cell phone, they can ask any Cast Member for access to a house phone.) If one becomes available, they can pick it up at the main entrance rental location-

Wheelchair Fee:

$12.00 rental per day (no deposit required)

$10.00 per day for Length of Stay rental

When purchasing a Length of Stay rental, upon arrival at a theme park, you can show your receipt and will bypass the queue with little or no wait. THIS IS NOT AVAILABLE FOR ECV'S.

EVC Fee:

$50.00 per day Rental - $20.00 refundable deposit

There are also companies that specialize in wheelchair rentals that will deliver a wheelchair/ECV to your resort to use throughout your stay.

Rental Locations:

Magic Kingdom

-Mickey's Gift Station at the Ticket and Transportation Center (limited quantities available)

-Wheelchair and Stroller shop located to the right of the turnstiles upon entering the park

Replacement Locations:

-Tomorrowland Arcade

-Tinker Bell's Treasure in Fantasyland

- Frontier Trading Post in Frontierland

Epcot

-Gift shop just outside the Main Entrance -Stroller and Wheelchair rental location inside the Main Entrance (ECV's available) -International Gateway (Wheelchairs and ECV's)

Replacement Locations: -Glas und Porzellan in Germany

Disney's Hollywood Studios -Oscar's Super Service to the right inside the Main Entrance (ECV's available)

Replacement Locations: -Tatooine Traders at Star Tours -The Writers Stop

Animal Kingdom -Garden Gate Gifts inside the Main Entrance (ECV's available) -Outpost (limited quantities)

Replacement Locations: -Creature Comforts -Mombasa Marketplace

Blizzard Beach Guest Relations - Guest must leave valid ID as security

Typhoon Lagoon Guest Relations - Guest must leave valid ID as security

DOWNTOWN DISNEY RENTAL FEES:

Wheelchair - $100.00 credit card imprint deposit required when renting from this location:

$12.00 rental per day

ECV - $100.00 credit card imprint deposit required when renting from this location:

$50.00 rental per day

Downtown Disney Marketplace - Wonderful World of Memories

West Side  -   Disney Quest Emporium

Wide World of Sports Offered at the turnstiles - no fee (only wheelchairs)

Resorts A limited number of wheelchairs are available at each resort. A $315.00 deposit will be held on the Guest room account and charged if the wheelchair is not returned. Contact either Guest Services or the Front Desk for assistance

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Attraction Access

Within the Disney theme parks, access varies from one attraction to another. The Guidebook for Guests with Disabilities which is available at Guest relations is the best resource. Both the guide and park maps use symbols in advising what is required in order to visit that attraction. Please not that where guests are required to transfer from a wheelchair that they must either do this on their own or have a companion assist them. Disney Cast Members are not permitted to physically assist in a transfer.

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Auxiliary Entrances

At some Disney attractions an auxiliary entrance is used for guests in wheelchairs or with service animals. These entrances are not designed to bypass the regular line. The guest and up to 5 companions may use these entrances. The rest of the party will use the regular line.

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Parade Route / Show Areas

At all Disney theme parks, special areas along parade routes and at the shows are designated for guests in wheelchairs. These areas can fill up quickly, and if there are more than 6 people in your party you may be required to split up and reunite after the performance.  For specific locations of special viewing areas, consult the Guidebook for Guests with Disabilities (available at all Guest Service locations), or speak to any cast member inside the parks.

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Mainstream Queues
Disney has made the entrances to many of the attractions wheelchair accessible through the regular queue.  In some cases, this is not possible and an attraction may have different boarding procedures. The Guidebook for Guests with Disabilities available at Guest Relations and the Disney guide maps utilize symbols to advise guests of the requirements.

The following attractions have mainstream queues. Consult the companion Attraction Accessibility List for boarding requirements:

Magic Kingdom
  • The Magic Carpets of Aladdin
  • Pirates of the Caribbean
  • The Enchanted Tiki Room
  • Splash Mountain
  • The Hall of Presidents
  • Mickey's PhilharMagic
  • Ariel's Grotto
  • The Many Adventures of Winnie the Pooh
  • Toontown Hall of Fame
  • The Barnstormer at Goofy's Wiseacre Farm
  • Donald's Boat
  • Mickey's Country House
  • Judge's Tent
  • Minnie's Country House
  • Tomorrowland Indy Speedway
  • Astro Orbiter
  • Buzz Lightyear's Space Ranger Spin
  • Walt Disney's Carousel of Progress (Open seasonally)

Epcot  - Future World

  • Imagination!
  • Universe of Energy
  • The Seas with Nemo and Friends
  • Test Track
  • Innoventions East
  • Innoventions West
  • Mission: SPACE
  • Soarin'

Epcot  - World Showcase

  • Norway - Maelstrom
  • China - Reflections of China
  • The American Adventure
  • France - Impressions de France
  • FriendShip Boats

Disney's Hollywood Studios

  • Jim Henson's Muppet*Vision 3D
  • The Great Movie Ride
  • Sounds Dangerous
  • Star Tours
  • Studios Backlot Tour
  • Walt Disney: One Man's Dream
  • Voyage of the Little Mermaid
  • The Magic of Disney Animation
  • Playhouse Disney - Live on Stage!
  • Rock 'n' Roller Coaster
  • Tower of Terror
  • Fantasmic!

DISNEY'S ANIMAL KINGDOM

  • It’s Tough to be a Bug!
  • Discovery Island Trails
  • Lion King Theater: Festival of the Lion King
  • Kilimanjaro Safari
  • Caravan Stage - Flights of Wonder
  • Maharajah Jungle Trek
  • Kali River Rapids
  • DINOSAUR
  • The Boneyard
  • Triceratops Spin
  • Primeval Whirl
  • Finding Nemo - The Musical
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Attraction Accessibility

Magic Kingdom

These attractions require Guests to transfer from a wheelchair to a ride vehicle:

  • Main Street Vehicles
  • Swiss Family Treehouse - Walk-through
  • Pirates of the Caribbean - guest must transfer from an ECV to a standard wheelchair to negotiate the queue
  • Splash Mountain - Health, age and size are important considerations at this attraction
  • Big Thunder Mountain Railroad - Health, age and size are important considerations at this attraction
  • The Haunted Mansion
  • Peter Pan's Flight
  • Cinderella's Golden Carousel
  • Dumbo the Flying Elephant
  • Snow White's Scary Adventure
  • Mad Tea Party
  • The Barnstormer at Goofy's Wiseacre Farm - guest must transfer from an ECV to a standard wheelchair to negotiate the queue - Health, age and size are important considerations at this attraction
  • Astro Orbiter
  • Tomorrowland Indy Speedway
  • Space Mountain - guest must transfer from an ECV to a standard wheelchair to negotiate the queue - Health, age and size are important considerations at this attraction
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions:
  • "its a small world"
  • Walt Disney World Railroad
  • The Magic Carpets of Aladdin
  • Tom Sawyer Island
  • Stitch's Great Escape
  • Buzz Lightyear's Space Ranger Spin
Guests may enter and enjoy these attractions in a wheelchair or ECV:
  • Jungle Cruise
  • The Enchanted Tiki Room
  • Shrunken Ned's Jungle Boats
  • Country Bear Jamboree
  • Frontierland Shooting Arcade
  • The Diamond Horseshoe Saloon
  • The Hall of Presidents
  • Liberty Belle Riverboat
  • Castle Forecourt Stage
  • Ariel's Grotto
  • Mickey's PhilharMagic
  • Mickey's Country House
  • Minnie's Country House
  • Judge's Tent
  • Donald's Boat
  • Toontown Hall of Fame
  • The Many Adventures of Winnie the Pooh
  • Walt Disney's Carousel of Progress (seasonally operated)
  • Tomorrowland Arcade
  • Galaxy Palace Theater
Epcot 

These attractions require Guests to transfer from a wheelchair to a ride vehicle:
  • Spaceship Earth
  • Test Track - Health, age and size are important considerations at this attraction
  • Maelstrom - Health, age and size are important considerations at this attraction
  • Mission: SPACE - Health, age and size are important considerations at this attraction
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions :
  • Ellen's Energy Adventure  - Universe of Energy
  • Living with the Land
  • Behind the Seeds
  • Gran Fiesta Tour - Mexico
Guests may enter and enjoy these attractions in a wheelchair or ECV:
  • Innoventions
  • The Seas with Nemo and Friends
  • The Circle of Life in the Land
  • Honey, I Shrunk the Audience
  • Imagination!
  • Art of Mexico
  • Stave Church Gallery in Norway
  • Reflections of China
  • The American Adventure
  • The America Gardens Theater
  • Impressions de France
  • O Canada!
Disney's Hollywood Studios

These attractions require Guests to transfer from a wheelchair to a ride vehicle:
  • Star Tours - guest must transfer from an ECV to a standard wheelchair to negotiate the queue - Health, age and size are important considerations at this attraction
  • Rock 'n' Roller Coaster - guest must transfer from an ECV to a standard wheelchair to negotiate the queue - Health, age and size are important considerations at this attraction
  • "The Twilight Zone Tower of Terror " - Health, age and size are important considerations at this attraction
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at these attractions:
  • The Great Movie Ride
  • The Magic of Disney Animation
Guests may enter and enjoy these attractions in a wheelchair or ECV:
  • "Honey I Shrunk the Kids" Movie Set Adventure
  • Jim Henson's Muppet*Vision 4D
  • Sounds Dangerous
  • Indiana Jones Epic Stunt Spectacular!
  • The American Film Institute Showcase
  • Studios Backlot Tour
  • Voyage of the Little Mermaid
  • Theater of the Stars - "Beauty and the Beast" Live on Stage
  • Walt Disney: One Man's Dream
  • Playhouse Disney - Live On Stage
  • Fantasmic!
Disney's Animal Kingdom Theme Park

These attractions require Guests to transfer from a wheelchair to a ride vehicle:
  • DINOSAUR - Health, age and size are important considerations at this attraction
  • Primeval Whirl - Health, age and size are important considerations at this attraction
  • Kali River Rapids - Health, age and size are important considerations at this attraction
Guests in motorized vehicles, ECVs, must transfer into an available wheelchair at this attraction:
  • Kilimanjaro Safaris - Health, age and size are important considerations at this attraction
  • TriceraTop Spin
  • Affection Section in Rafiki's Planet Watch
Guests may enter and enjoy these attractions in a wheelchair or ECV:
  • Discovery Island Trails
  • It's Tough to be a Bug!
  • The Boneyard
  • Fossil Fun Games
  • Cretaceous Trail
  • Lion King Theater - Festival of the Lion King
  • Pangani Forest Exploration Trail
  • Wildlife Express
  • Caravan Stage - Flights of Wonder
  • Maharajah Jungle Trek
  • Conservation Station
  • Finding Nemo - The Musical
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